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Shipping and payment

Postage costs

1. Prior to completing your order you will, in the case of deliveries, be informed of the amount of the postage costs accruing based on the destination country.

The sales tax applicable from time to time is included in the postage costs. 

The responsible dispatch service provider is GLS. Postage costs are 12,71 EUR.

Delivery terms

1. Unless otherwise agreed, delivery shall be to the address provided by the customer.

2. The estimated delivery time is 3-5 working days. 

3. Where the goods are damaged during transport the customer must immediately notify the transport company of the damage and claim damages against the latter.

4. APG Allergosan Pharma GmbH bears no liability where obstacles to delivery exist in regard to suppliers or manufacturers. Where delivery or compliance with the agreed delivery time is impossible due to circumstances beyond APG Allergosan Pharma GmbH's control, APG Allergosan Pharma GmbH shall be entitled to rescind the contract wholly or in part. APG Allergosan Pharma GmbH shall promptly notify the customer in this regard. In that case any claims for damages are excluded.



Payment terms

1. APG Allergosan Pharma GmbH accepts the following payment methods: PayPal, credit card (Visa, Mastercard) and immediate online payment via SOFORT.

2. In case of payment by credit card your credit card is only charged once the order is completed.

3. Paypal - you pay the invoice amount via the PayPal online provider. You need to be registered there or will first need to register. Following authentication using the log-in data you can confirm the payment instruction to us. You will receive further advice in the course of placing the order.

4. Immediate online transfer - the purchase price is debited from your account at the same time as the order is completed.

5. The statutory regulations regarding late payment shall apply. Payment collection costs may be enforced from the second reminder letter.